Privacy Policy

What we collect. When you create an account, we collect your email address and a password (stored as a hash, never in plain text). When you use Querent, we store what you put into it: your readings, the cards you drew, your notes and photos, the spreads you use, and the tags applied to each entry. If you keep client profiles, we store the names, contact details, and birth data you enter for them. If you talk with the AI companion, we store those conversations so you can return to them and so the companion can reference your past interpretations. We also keep basic usage counts — how many readings you have logged, how many AI messages you have sent — to enforce the limits of your plan.

How we use it. We use your data to run the service for you. That is the entire list. We do not sell it. We do not share it with advertisers. We do not use your readings, notes, conversations, or client information to train AI models, and we have no plans to.

Where it lives and who touches it. Your data is stored in a PostgreSQL database hosted by Supabase in the United States. Supabase also handles sign-in. When you use the AI companion or receive suggested tags, the relevant text is sent to OpenAI, which returns a response. OpenAI processes this content under its standard API terms, which state that API inputs and outputs are not used to train OpenAI’s models. OpenAI may retain API content for up to 30 days for abuse monitoring before deletion. These are the only two outside services that touch your data. No analytics, no tracking pixels, no advertising networks.

Cookies. Querent uses cookies only to keep you signed in. There are no tracking cookies and no third-party cookies.

Exporting your data. You can export everything in your account — readings, clients, conversations — as a JSON file from your account settings at any time.

Deleting your account. You can delete your account from your settings. When you do, your readings, clients, conversations, and profile are removed from our database. Backups are retained for a limited period, typically a few days, before being purged.

Questions. Write to ordinarymysticreadings@gmail.com.

A note on the beta. Querent is in a closed beta. This policy may change as the service grows. If anything material changes — a new processor, a new category of data, a change in how your content is handled — we will email you before the change takes effect.